Written Out Loud is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, including when you register for our programs, visit our website, or communicate with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, and other details provided during registration.
• Payment Information: Data required to process your payment, collected securely through Shopify payment processors.
• Images and Audio: As stated in our registration agreement, we may use images or audio recordings of storytellers for marketing promotions.

2. How We Use Your Data

We use the information we collect to:

• Process and fulfill your registration and payments for our programs.
• Notify you of upcoming programs, events, or updates related to your participation.
• Improve and personalize your experience with our services.
• Use images or sound recordings of participants, with consent, for marketing and promotional purposes.

3. Data Retention

We retain your personal data for as long as necessary to:

• Provide the services you have registered for.
• Comply with legal obligations.
• Resolve disputes or enforce our agreements.

If you wish to request deletion of your data, please contact us at support@writtenoutloud.org. 

4. Sharing Your Data

We do not sell, trade, or share your personal data with third parties except as necessary to:

• Process payments securely through Shopify platform. 
• Communicate with you via email using Mailchimp, our email marketing provider.

All third-party services we use comply with applicable data protection laws.

5. International Data Transfers

As a global business, your data may be processed in countries outside your own. Regardless of location, we ensure that your data is protected and handled securely.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Marketing Preferences: Opt-out of receiving promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.

To exercise these rights, email us at support@writtenoutloud.org.

7. Use of Images and Audio

As part of our registration agreement, we may use images and/or sound recordings of participants for marketing and promotional purposes. If you have any concerns about this, please contact us directly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: support@writtenoutloud.org.